| Shipping Information |
We make every effort to ship your order as quickly as possible usually within 2 business days from the time you placed your order. Please allow ten (10) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item is out of stock or we may substitute a larger size ie. paint/adhesive.
We ship via USPS in Most case. We DO ship to PO Boxes and APO also. |
| Returns & Exchanges |
Exchanges are excepted ONLY for unopened packages of flocking fibers this is to prevent color contamination from other flocking fibers. Exchange or refund (less 20% restocking fee and shipping). Item must be returned via USPS Priority Mail with tracking.
There will be NO refund for used or non defective product. Defective items will be replaced only.
All returns or exchanges must be made within 15 days of the purchase date.
Special orders will not be refunded; they will be exchanged if there is a manufacturer defect.
Bulk and wholesale orders are final.
SEASONAL ITEMS No Returns: All seasonal merchandise is non-returnable defective items will be replaced ONLY.
Claims: All claims for lost or damaged products should be placed with the delivery carrier at time of receipt. All other claims must be reported within 48 hours after receipt of product. |
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International Shipping
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International Shipping
The buyer is responsible for any VAT or other taxes or custom costs. Most orders will ship via USPS International Priority Mail. All orders are subject to customs regulations. |
